At db999, we believe gambling should always be enjoyable, controlled, and within your means. This page outlines the tools, resources, and guidance available to every player in Bangladesh who wants to keep their gaming experience positive and responsible.
db999 is built around six core responsible gaming principles that protect every player — from casual weekend bettors in Dhaka to regular casino players across Bangladesh.
db999 enforces a strict 18+ minimum age requirement for all players. Every account is subject to KYC verification to confirm age before withdrawals are processed. No exceptions are made under any circumstances.
Players can set daily, weekly, or monthly deposit caps on their db999 account. Once a limit is set, it takes effect immediately and cannot be raised without a mandatory 48-hour cooling-off period to prevent impulsive decisions.
Set a maximum session duration on your db999 account. When your chosen limit is reached, the platform will automatically log you out and display a reminder to take a break. Time awareness is a simple but powerful responsible gaming tool.
If you feel you need a longer break from gambling, db999 offers self-exclusion periods ranging from 30 days to permanent account closure. During self-exclusion, your account is locked and no deposits or wagers can be placed.
Need a short break without committing to full self-exclusion? The db999 time-out tool lets you pause your account for 24 hours, 72 hours, or 7 days. All active bonuses are preserved and resume once the time-out period ends.
Our dedicated responsible gaming support team is reachable around the clock via live chat and email. If you or someone you know is struggling with gambling behaviour, reach out — our team is trained to help without judgment.
db999 gives every registered player in Bangladesh direct access to a full suite of responsible gaming controls from within their account settings. These tools are designed to keep you in control of how much you spend, how long you play, and when you need to stop.
Cap the total amount you can deposit into your db999 account within any 24-hour rolling period. Ideal for players who want to budget their gaming spend on a day-to-day basis.
Takes effect immediatelySet a maximum BDT deposit total across a full seven-day period. Weekly limits help players who prefer to plan their entertainment budget in advance rather than managing it day by day.
48-hour increase delayA monthly cap gives players a longer-term spending boundary. Once the monthly limit is reached, no further deposits are accepted until the calendar month resets — even via bKash, Nagad, or Rocket.
Hard monthly capDefine the maximum net loss you are comfortable with over a daily, weekly, or monthly period. When your loss limit is reached, db999 will suspend further real-money play for the chosen period.
Net loss trackingChoose a self-exclusion period of 30 days, 3 months, 6 months, 1 year, or permanent. Once activated, the account is immediately locked. To reactivate after a temporary exclusion, a mandatory 24-hour review period applies.
Permanent option availableEnable periodic on-screen reminders that display how long you have been playing in a single session and the net result of your activity. Reality check alerts appear at intervals you choose — every 30, 60, or 90 minutes.
Customisable intervalsAll responsible gaming controls are accessible directly within your db999 account. Follow these steps to set up any of the tools above:
Gambling is a form of entertainment, and for the overwhelming majority of db999 players in Bangladesh it stays that way. However, for some people, gambling can begin to take on a compulsive quality that causes real harm — financially, emotionally, and in their relationships.
Recognising the early warning signs is the first and most important step toward addressing problem gambling. db999 encourages all players to regularly reflect on their gaming habits and to seek help the moment they feel their relationship with gambling is no longer entirely in their control.
Answer honestly: if you tick three or more of the following statements, consider reaching out to the db999 support team or a professional counselling service for guidance.
I have gambled more than I could comfortably afford to lose in the past month.
I have needed to place larger and larger bets to feel the same level of excitement.
I have tried to cut back on my gambling but found it difficult to do so on my own.
Gambling has caused me to miss work, studies, or important family commitments.
I have lied to or hidden gambling activity from people I care about.
I have felt depressed, anxious, or guilty as a result of my gambling behaviour.
I have borrowed money or sold belongings to fund gambling activity.
Gambling is something I think about frequently, even when I am not playing.
db999 operates an absolute zero-tolerance policy toward underage gambling. The platform is strictly for players aged 18 and above. We employ multiple layers of protection to ensure that no one under the minimum age is able to register, deposit, or place bets on the db999 platform.
During account registration, players are required to declare that they are aged 18 or older. Before any withdrawal above the applicable threshold is processed, db999 requires government-issued identity verification — including a National Identity Card (NID) or passport — to confirm the player's date of birth.
If an account is found to have been opened by a player under the age of 18, the account will be immediately and permanently closed, all deposited funds will be returned, and any winnings generated during the period of underage play will be forfeited.
If you share a device with younger family members, db999 strongly recommends the following practical steps to prevent accidental or deliberate access to gambling content:
db999 approaches responsible gaming not as a regulatory checkbox, but as a genuine commitment to the long-term wellbeing of every player in Bangladesh. We understand that gambling — when done responsibly — is a legitimate source of entertainment that millions of adults around the world enjoy safely every day.
At the same time, we recognise that a minority of players may experience difficulty maintaining control over their gambling. For those players, db999 is committed to providing the tools, information, and human support needed to address those difficulties early — before they escalate into serious harm.
Our responsible gaming programme is built on three principles: prevention (age verification and player education), protection (deposit limits, time controls, and self-exclusion), and support (accessible, non-judgmental assistance from our team 24 hours a day, seven days a week, 365 days a year).
We actively monitor platform usage patterns and transaction data to identify players who may be exhibiting signs of problem gambling behaviour. When such patterns are detected, our responsible gaming team may proactively reach out to the player to offer assistance and information about the tools available to them.
db999 believes that a well-regulated, player-first approach to responsible gaming is what distinguishes a trustworthy platform from the alternatives. We are proud of the standards we maintain and will continue to invest in improving our responsible gaming capabilities over time.
If you are concerned about your own gambling or that of someone close to you, the db999 responsible gaming team is here to help. Reach out through any of the channels below — all conversations are handled with complete discretion.
No judgment. No pressure. Whether you need to activate a self-exclusion, set a deposit limit urgently, or just talk through your concerns, our team responds promptly and treats every conversation with care and confidentiality.
All contact details above are for display only. Email and phone numbers are not clickable links. Please copy them manually into your preferred communication app.
db999 is here for entertainment. Set your limits, know the signs, and enjoy the games on your terms. When you are ready to play, explore our full casino and sports betting options below.
18+ Gambling involves financial risk and may not be legal in all jurisdictions. Players in Bangladesh are responsible for ensuring compliance with applicable local laws. Please gamble responsibly and only within your means.